Frequently Asked Questions

Q1. What is InsightsRoom?

InsightsRoom is an insight engine built for tech and software businesses. It helps you quickly explore customer needs, markets, and opportunities using a mix of AI reasoning, curated data, and your own uploaded documents.

Q2. Who is InsightsRoom for?

InsightsRoom is designed for:

• Startup founders and product owners
• Marketers and growth teams
• Business analysts and researchers
• Anyone who needs quick, structured answers about markets, customers, and product opportunities

Q3. What can I do with InsightsRoom?

You can:

• Get quick market and customer insights in a Q&A format
• Explore estimated market sizes with context
• Upload your own documents (e.g. research reports, interview transcripts, decks) and ask questions based only on your data
• Turn insights into ready-to-edit slides and documents (depending on available features in your account)

Q4. Do I need research or data background to use it?

No. InsightsRoom is built so non-researchers can still ask practical questions like:

• "How big is the market for X in country Y?"
• "What are key pain points for [target customer]?"
• "How do buyers evaluate solutions in this category?"

The system guides you with prompts and templates.

Q5. Where do the insights come from?

Insights come from three sources:

• Your own uploaded data (documents, transcripts, reports)
• Curated reference data and research we prepare in advance
• AI models that reason over both your inputs and contextual information

Whenever possible, we try to ground outputs in concrete sources or assumptions. However, you should still treat the results as decision support, not as audited financial or legal advice.

Q6. How accurate are the market size estimates?

Market sizes and numbers are estimates, not official statistics. They are based on a combination of:

• Public data and reports
• Internal assumptions and models
• AI-assisted reasoning

You should use them as a starting point for thinking, validation, and pitch preparation – and always cross-check for high-stakes decisions.

Q7. Can I upload my own files and ask questions about them?

Yes. You can upload supported file formats (for example: .docx, sometimes .pdf or others depending on your current plan). After processing, you can:

• Ask questions about a single document or a group of documents
• Use those documents as the main knowledge base for your session
• Export selected insights into slides or summaries (if enabled on your account)

Q8. Is InsightsRoom free?

We offer a free tier with usage limits so you can try InsightsRoom without risk.

Paid plans (if/when available) may include:

• Higher usage limits
• Access to more detailed market views
• More export options (PowerPoint, Word, PDF)
• Priority support and new features

Check our pricing page for the latest details.

Q9. Are there usage limits?

Yes. To keep the service stable and fair for everyone, we may limit:

• Number of questions per day
• File size and number of uploads
• Number of export actions (e.g., slide generation)

Current limits depend on your plan and may change over time.

Q10. Can I cancel or change my plan?

If you're on a paid plan, you can usually downgrade or cancel for the next billing cycle. You'll keep access until the end of the period already paid for.

Details will follow the billing terms shown at checkout and in our Terms & Conditions.

Q11. Who owns the data I upload?

You do. You retain ownership of your files and content.

By uploading them, you grant us a license to process and store them only to:

• Provide the features you use (search, chat, export, etc.)
• Maintain and improve the service
• Comply with legal obligations

We do not sell your data to third parties.

Q12. Do you use my data to train public AI models?

No. We do not use your uploaded private documents to train public, external models.

We may use aggregated, anonymized usage patterns to improve system performance and features, but not in a way that reveals your confidential information.

Q13. Is my data secure?

We take security seriously and apply standard measures such as:

• Account-based access control
• Encrypted connections (HTTPS)
• Restricted internal access

However, no online service is 100% risk-free. You should avoid uploading content that violates laws, contracts, or your organization's internal policies.

Q14. Which browsers or devices are supported?

InsightsRoom is optimized for modern browsers such as:

• Google Chrome
• Microsoft Edge
• Safari (recent versions)

For best performance, ensure your browser is up to date and JavaScript is enabled.

Q15. What should I do if something breaks or looks wrong?

Try:

• Refreshing the page
• Logging out and back in
• Using a different browser or an incognito window

If the issue persists, contact us at hello@insightsroom.ai with:

• A short description of the issue
• Screenshot(s) if possible
• Time and page where it happened

Q16. Is this financial or legal advice?

No. All information and outputs from InsightsRoom are for informational purposes only. They should not be considered financial, investment, legal, or tax advice. Always consult qualified professionals for high-stakes or regulated decisions.

Q17. Where can I read your Terms & Conditions and Privacy Policy?

You can find them at:

• Terms & Conditions: /terms-and-conditions/
• Privacy Policy: /privacy/

Q18. How can I contact you?

You can reach us at:

• Email: hello@insightsroom.ai
• Website: https://www.insightsroom.ai